A dedicated general VA who handles your inbox, scheduling, data entry, research, and day-to-day admin — the unsexy work that keeps everything moving while you focus on growth.
Quality at scale through our AI-driven backend and Boiler Room screening.
What your GVA handles
Your GVA doesn't just catch what falls through the cracks. They become the operational backbone of your business — managing the details so you can focus on what matters.
Sorting, filtering, drafting responses, follow-up reminders, and unsubscribing from noise. Your inbox becomes a tool, not a burden
Meeting coordination, appointment booking, buffer management, and timezone juggling across your week
CRM updates, spreadsheet maintenance, form processing, contact list management, and record keeping
Market research, competitor analysis, vendor comparisons, travel options, and ad-hoc fact-finding compiled into clear summaries
Google Drive/Dropbox organisation, document formatting, template creation, version control, and file naming conventions
Ticket responses, FAQ management, order tracking, refund processing, and client communication on your behalf
Who it's for
Our GVA service is for founders, small business owners, and professionals who are being crushed by admin — and are ready to stop doing it all themselves.
You started the business to do what you love, not to spend 3 hours a day on email. Your GVA gives you those hours back
The admin is growing faster than revenue. A GVA handles the operational foundation so you can focus on the business
Distributed teams need someone keeping the systems running — scheduling, docs, comms, and coordination
Consultants, coaches, creatives — anyone whose billable time is being eaten by non-billable tasks
A day in the life
By the time you check your first message, the day's administrative chaos is already handled.
47 emails processed: 8 require your attention (flagged), 12 responded to, 27 filed or archived
3 meetings confirmed, 1 rescheduled to avoid a conflict, lunch block protected, tomorrow's prep notes added
35 new contacts added to CRM from last week's webinar, duplicates merged, tags applied
Vendor comparison for new project management tool: 4 options, pricing, pros/cons, recommendation summary
Google Drive restructured for Q2, 12 documents renamed to convention, shared folder permissions updated
The VAConnect difference
Other agencies hand you a VA and wish you luck. We built the infrastructure to make sure your GVA performs at the highest level — and stays.
Every GVA candidate is sourced through our proprietary talent portal — skills-tested, background-checked, and culturally assessed before they ever reach your shortlist.
Continuous training on the exact tools and scenarios they'll encounter in your business. Verified competencies, not self-reported skills.
Our anti-burnout programme monitors workload and wellbeing. A rested, motivated GVA delivers consistent quality — month after month.
Two-way happiness and feedback framework. Issues surface early, wins get recognised, and the working relationship strengthens over time.
What clients say
"We really work well with Karen; she has been so helpful in the growth of our new business."Director Mutiny Brands and Services T/A Jasper's Catering Verified Clutch review · 5.0 Read the full review on Clutch
"VA Connect was very responsive, and they supplied us with CVs until we found that perfect fit."COO & CFO CodingIT Verified Clutch review · 5.0 Read the full review on Clutch
GVA pricing
All packages include managed quality, backup cover, SOP creation for hand-over procedures, and priority stand-in availability.
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Objections answered
Hiring from the US? Read how to hire a dedicated virtual assistant in the USA before your discovery call.
Book a 30-minute discovery call. We'll learn your workflow, your tools, and your standards — then match you with a GVA who fits.
Quality at scale through our AI-driven backend and Boiler Room screening.