How to hire, onboard and work well with a dedicated South African VA. We've placed assistants with US and UK businesses since 2008 and delivered more than 250,000 hours of VA work. These are the notes we keep.
Want to see where training fits in the bigger picture? Our guide to hiring a US virtual assistant covers matching, the Boiler Room and…
Want to see where training fits in the bigger picture? Our guide to hiring a US virtual assistant covers matching, the Boiler Room and…

What Is VA Retention Rate and Why It Should Matter to You There’s a particular kind of Monday that most founders will recognise. The…

Virtual Assistant Burnout: How Managed Agencies Protect Their VAs Why the businesses pulling ahead in 2026 aren’t the ones with the lowest-priced offshore help…

How to Build a Long-Term Relationship with Your Virtual Assistant It starts small. A Tuesday morning, 07:40. You open your laptop to write the…

Virtual Assistant KPIs: How to Measure VA Performance An investigative look at why most delegation fails, what the data says about measuring remote support,…

How to Communicate Effectively with a Remote Virtual Assistant There’s a particular kind of exhaustion that has nothing to do with the work itself.…

How to Set Up SOPs for Your Virtual Assistant It is 6:40 on a Tuesday evening. You have answered the same question about invoice…
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