The VAConnect blog

Virtual assistant guides from the VAConnect team

How to hire, onboard and work well with a dedicated South African VA. We've placed assistants with US and UK businesses since 2008 and delivered more than 250,000 hours of VA work. These are the notes we keep.

Onboarding & Management

Why We Train Our VAs

Want to see where training fits in the bigger picture? Our guide to hiring a US virtual assistant covers matching, the Boiler Room and…

Aug 5, 2026 1 min
Onboarding & Management

Why We Train Our VAs: The Case for Upskilling Remote Talent

Want to see where training fits in the bigger picture? Our guide to hiring a US virtual assistant covers matching, the Boiler Room and…

Aug 5, 2026 1 min
Onboarding & Management

The Hidden Costs of High VA Turnover (And How to Avoid It)

Aug 3, 2026 1 min
Onboarding & Management

What Is VA Retention Rate and Why It Should Matter to You

What Is VA Retention Rate and Why It Should Matter to You There’s a particular kind of Monday that most founders will recognise. The…

Jul 31, 2026 19 min
Onboarding & Management

Virtual Assistant Burnout: How Managed Agencies Protect Their VAs

Virtual Assistant Burnout: How Managed Agencies Protect Their VAs Why the businesses pulling ahead in 2026 aren’t the ones with the lowest-priced offshore help…

Jul 29, 2026 18 min
Onboarding & Management

How to Build a Long-Term Relationship with Your Virtual Assistant

How to Build a Long-Term Relationship with Your Virtual Assistant It starts small. A Tuesday morning, 07:40. You open your laptop to write the…

Jul 27, 2026 18 min
Onboarding & Management

Virtual Assistant KPIs: How to Measure VA Performance

Virtual Assistant KPIs: How to Measure VA Performance An investigative look at why most delegation fails, what the data says about measuring remote support,…

Jul 24, 2026 21 min
Onboarding & Management

How to Communicate Effectively with a Remote Virtual Assistant

How to Communicate Effectively with a Remote Virtual Assistant There’s a particular kind of exhaustion that has nothing to do with the work itself.…

Jul 22, 2026 21 min
Onboarding & Management

How to Set Up SOPs for Your Virtual Assistant

How to Set Up SOPs for Your Virtual Assistant It is 6:40 on a Tuesday evening. You have answered the same question about invoice…

Jul 20, 2026 20 min

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